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Proactive Maintenance, Support and Monitoring

  • Desktop and server monitoring in real-time

  • Network monitoring

  • Onsite support

  • Unlimited remote support

  • Support centre with incident reporting

  • Live connect assistance

  • Patch management

  • Automated remediation

  • Managed anti-virus and anti-malware with detection notification

  • Network device monitoring

Mobile Device Management

  • More businesses are integrating smart phones and tablets into their systems applications and providing mobile email to employees

  • Mobile Device Management allows seamless systems integration and has procedures in place to protect sensitive data

Online Backups

  • Fully automated

  • Monitoring and reporting provided

  • Data is backed up to offsite secure data centre


  • Monthly, quarterly and bi-annual reports

  • System performance.

  • Reports on call incidents

  • Recommendations for improved network health

  • Budgeting for capital and operational expenditure purposes

  • Assistance with Electronic Business Policies

  • Warranty and supply management

  • Network and settings documentation

  • Asset management

  • Audit and inventory

  • Software licensing and compliance

Hardware & Software Sales

  • IT360 offers an extensive range of hardware and software products to match our client's business needs

Network Implementation

  • IT360 specializes in the design and implementation of Microsoft Small Business Server networks, as well as upgrading to the latest server and workstation operating systems and applications

  • Network and fibre cabling

  • Connectivity and Hosted Solutions

Network Security

  • Bandwidth monitoring

  • Unified Threat Management (UTM) / Firewall Management

  • Internet Usage Management & Reporting



  • Business uncapped ADSL

  • Unshaped capped ADSL

  • Shaped uncapped ADSL

  • ADSL line rentals

  • Fibre Internet

  • 3G-LTE


  • Domain hosting

  • Server hosting

  • Website hosting

  • Digital SSL Certificates

  • Cloud hosting


  • Email hosting

  • Email security

  • Email anti-spam

  • Email archiving

  • Bulk email

Additional Services

  • Document and print solutions

  • PABX systems

  • CCTV